sponsored by OpenText
Posted:  11 Sep 2013
Published:  11 Sep 2013
Format:  PDF
Length:  13  Page(s)
Type:  eGuide
Language:  English
ABSTRACT:

More than ever, superior customer experience management (CEM) is lending businesses a key competitive edge in a global marketplace. However, implementing the process to accurately measure and monitor customer experience can be tough in an increasingly social media and information-driven world.

This E-Guide focuses on how companies can address CEM challenges and take steps to improve the overall customer experience. 






BROWSE RELATED RESOURCES
Customer Data Management | Customer Data Management Software | Customer Service | Social Computing | Social Networking

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