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Eight Benefits from Migrating to a Software-Based Contact Center

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An outdated, hardware-based call center can compromise your customer service and retention efforts and lead to increased costs and complexity for your organization. Is a software-based contact center the answer you’re looking for?

This resource counts down eight benefits of migrating to a software-based contact center infrastructure – such as increased efficiency and a reduced total cost of ownership. Learn more about these and other benefits by reading on now.

Vendor:
Genesys
Posted:
04 Sep 2013
Published:
04 Sep 2013
Format:
PDF
Length:
6 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.