sponsored by ServiceNow
Posted:  06 Sep 2013
Published:  06 Sep 2013
Format:  PDF
Length:  9  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

Many key decision makers today are questioning their IT investments.  The misconception often stems from the value delivered by IT service management (ITSM) or by compliance with recommended best practices such as those defined by the IT Infrastructure Library or ITIL. This often pressures CIOs to demonstrate the value of IT to the business.

Access this resource to discover how creating a great service catalog can help alleviate these pressures and why many consider it to be fundamental to any IT improvement initiative. Discover how you can achieve higher customer satisfaction, improved standardization and consistency, and increased IT visibility across the organization today.






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