sponsored by IBM
Premiered:  Aug 30, 2013
Format:  Multimedia
Type:  Webcast
Language:  English

Two thirds of customers will switch brands when dissatisfied with customer service. In addition, to attract a new customer can cost up to five times more than keeping an existing one. How can you ensure you're engaging with your customers effectively? 

View this resource to learn how your business can build better relationships with your customers by utlizing business analytics. 

Business Intelligence | Business Intelligence Software | Customer Data Integration | Customer Data Management

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