BPM case study: IBM’s Enterprise Transformation
This report explores the implementation of a global multi-year Enterprise Transformation program, built around BPM. The report focuses on the frameworks and systems that IBM has put in place to drive a global program of BPM-enabled change.
Through the ongoing implementation of its BPM work program as part of its global Enterprise Transformation initiative, IBM has demonstrated a number of best practice insights that you should think about in the context of your own implementation.