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Lean Back: Applying Lean Principles to Back-Office Processes
Workforce management technology applies Lean principles to improve the productivity of back-office processes.
You may be looking to implement Lean techniques in your “back office.” These processes include administrative tasks, sales and marketing, information technology, engineering, product development, and other “white collar” operations. By expanding proven Lean methods from your manufacturing operations to your back-office processes, your organization can continue to extend the benefits of Lean across the entire organization.