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Limited Visibility: The Public Sector Absence Management Challenge
Public sector organizations are under increasing pressure to reduce operating costs — a pressure that has thrust absence management into the spotlight as a potential area for significant savings.
As organizations struggle to preserve critical programs and maintain high levels of citizen service in the face of workforce reductions, both public sector management and the press are noticing when public servants aren’t on the job.
The impact that employee absenteeism has on productivity, morale, and program performance is alarming. Even more alarming is the way in which using manual processes to track, calculate, and accrue absence- and leave-related information can lead to large, unexpected downstream costs that may threaten the financial viability of a public sector organization.