ITSM hits the cloud: Key benefits of SaaS delivery
sponsored by CA Technologies.

Migrating IT service management (ITSM) functions to a cloud-based delivery model can translate to greater efficiency, lower costs, and more. But how can you successfully manage this transition?

Today’s resource explores the opportunity that software-as-a-service (SaaS) presents for ITSM, and offers guidance to help you move forward with a successful ITSM strategy. Topics covered in this guide include:

  • The evolution of ITSM
  • Business benefits of SaaS
  • Financial benefits of SaaS
  • And more
(THIS RESOURCE IS NO LONGER AVAILABLE.)
 
Available Resources from CA Technologies.
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