ITSM hits the cloud: Key benefits of SaaS delivery

ITSM hits the cloud: Key benefits of SaaS delivery

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Migrating IT service management (ITSM) functions to a cloud-based delivery model can translate to greater efficiency, lower costs, and more. But how can you successfully manage this transition?

Today’s resource explores the opportunity that software-as-a-service (SaaS) presents for ITSM, and offers guidance to help you move forward with a successful ITSM strategy. Topics covered in this guide include:

  • The evolution of ITSM
  • Business benefits of SaaS
  • Financial benefits of SaaS
  • And more
Vendor:
CA Technologies.
Posted:
07 Aug 2013
Published:
30 Sep 2012
Format:
PDF
Length:
8 Page(s)
Type:
White Paper
Language:
English
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