This resource is no longer available
ITSM hits the cloud: Key benefits of SaaS delivery
Migrating IT service management (ITSM) functions to a cloud-based delivery model can translate to greater efficiency, lower costs, and more. But how can you successfully manage this transition?
Today’s resource explores the opportunity that software-as-a-service (SaaS) presents for ITSM, and offers guidance to help you move forward with a successful ITSM strategy. Topics covered in this guide include:
- The evolution of ITSM
- Business benefits of SaaS
- Financial benefits of SaaS
- And more