A service desk platform that simplifies deployment and configuration
sponsored by CA Technologies.

Service desk platforms have historically required complex, time-consuming coding for nearly every aspect of customization. Unfortunately, all of this coding makes it difficult for organizations to adapt – and it can leave a support team at the end of its rope.

This valuable resource introduces an alternative to the traditional service desk platform that is fast to deploy and easy to configure. Topics covered in this guide include:

  • Challenges of traditional service desk platforms
  • Benefits of a next-gen service management approach
  • Customer scenarios: Agility in action
  • And more
(THIS RESOURCE IS NO LONGER AVAILABLE.)
 
Available Resources from CA Technologies.
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