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CRM Chat: The Impact of Technology on Consumers and Employees
In today's fast-paced technology landscape, new tools are made available every day that are drastically changing the way businesses communicate with their customers and their employees. From mobile to social networking to software, new lines of communication are opening up - and your business needs to change to adapt.
In this video, hear from CRM execs as they discuss the impact of new technology in the workplace and the effect of the consumerization of IT. Learn from experts how you can take advantage of the latest tools to improve employee collaboration and create more engaging, personalized experiences for your customers.