sponsored by Oracle Corporation
Premiered:  02 Aug 2013
Language:  English
ABSTRACT:

In today’s world of the empowered consumer, what will differentiate you from your competition is the ability to deliver your customers the right answer at the right time- on any channel they choose. Watch this brief video to learn how you can provide consistent and relevant answers fast on channels from self-service website queries to social media- increasing customer loyalty and reducing costs in the process.






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CRM | Customer Loyalty | Customer Service | Oracle (Product) | Web 2.0

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