Best Practices for Customer Service

Best Practices for Customer Service

Cover

As quality becomes a key differentiator for customer retention and future sales, companies must take an integrated approach to differentiate their customer service from that of their competitors. Access this guidebook which explores the experiences of Oracle RightNow customers and highlights best practices they have taken to enable agents to deliver the right answers at the right time, driving increased customer service productivity and increased customer satisfaction. Read on to learn more.

Vendor:
Oracle Corporation
Posted:
04 Aug 2013
Published
02 Aug 2013
Format:
PDF
Length:
10 Page(s)
Type:
White Paper
Language:
English
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