sponsored by Oracle Corporation
Posted:  04 Aug 2013
Published:  02 Aug 2013
Format:  PDF
Length:  10  Page(s)
Type:  White Paper
Language:  English

As quality becomes a key differentiator for customer retention and future sales, companies must take an integrated approach to differentiate their customer service from that of their competitors. Access this guidebook which explores the experiences of Oracle RightNow customers and highlights best practices they have taken to enable agents to deliver the right answers at the right time, driving increased customer service productivity and increased customer satisfaction. Read on to learn more.

CRM | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Oracle (Product)

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