Help Desk Best Practices for IT Departments

Help Desk Best Practices for IT Departments

Cover

A help desk is critical to the operations of an IT department. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get employees back to business as usual. In addition to handling immediate IT issues, a help desk performs several proactive tasks to ensure IT systems remain operational and downtime is minimized. Thus, utilizing a help desk and following best practices can improve the productivity, efficiency and satisfaction of both users and IT professionals.  Download the Help Desk Best Practices eBook for tips on implementing a best practice help desk within your IT department.

Vendor:
LabTech Software
Posted:
19 Jul 2013
Published:
19 Jul 2013
Format:
PDF
Length:
7 Page(s)
Type:
White Paper
Language:
English
Already a Bitpipe member? Login here

Download this White Paper!

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy