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Passenger airline systems take flight: Transforming passenger service solutions to provide agile, targeted, and competitive services
Passenger service organizations need to not only be able to adapt to changing technologies, but changing customer expectations as well. These changing expectations can radically shift business needs. This informative resource examines how passenger airline systems can provide next-generation services to meet changing demands, building transformations on business process modeling, service-oriented architecture (SOA), and big data management.