This resource is no longer available
Business service management: reduce the business risk of IT problems for the mid-size enterprise
According to recent research only 31% of chief information officers (CIOs) believe that IT is sufficently aligned with business objectives and strategy. How do you remedy the disconnect?
View this resource to learn how to broaden your IT focus and what key areas you should focus on. It explains the concept of business service management (BSM) and offers a path toward more effective business alignment.