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Manage IT Services Efficently. Serve Business Effectively.
If you're operating in a modern IT environment, there's a good chance you don't 100% control all the technologies in your landscape - cloud computing and virtualization have made this commonplace. But if this is the case, how can you get accurate information about your IT operations and effectively prevent issues before they occur?
In this insightful resource, explore how a business service management (BSM) technology can help you track and manage changes within your IT environment, align your ITIL processes and quickly identify issues.
Read on to learn how the various components of BSM, including operations intelligence, event management, and application performance management, allow you to gain the necessary insight to effectively manage your complex IT landscape.