Amidst a business climate characterized by growing dependence on IT, the IT Infrastructure Library (ITIL) provides businesses with a customizable framework for delivering quality service and overcoming the challenges of IT growth. But how can CIOs fortify the ITIL framework and accompanying change management strategies?
This expert e-guide provides tips and tactics to help you fortify your ITIL framework in order to achieve significant IT and business benefits. Also inside, count down four ways that you can improve your change management strategy.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines