This resource is no longer available
6 Steps to Social Team Collaboration
According to a recent Oracle Global Research study, poor customer service can reduce revenues by as much as 20%. Balancing the price of providing great customer service with labor costs can be a difficult task. How do you improve customer satisfaction without hurting the budget?
View this white paper to learn more about collaboration and how it can drive customer service success. By maximizing productivity to get more out of your sales representatives, you will soon begin to reap the benefits.