sponsored by Jive Software
Posted:  15 Jul 2013
Published:  15 Jul 2013
Format:  PDF
Length:  3  Page(s)
Type:  White Paper
Language:  English

According to a recent Oracle Global Research study, poor customer service can reduce revenues by as much as 20%. Balancing the price of providing great customer service with labor costs can be a difficult task. How do you improve customer satisfaction without hurting the budget? 

View this white paper to learn more about collaboration and how it can drive customer service success. By maximizing productivity to get more out of your sales representatives, you will soon begin to reap the benefits.

Collaboration | Collaborative Applications Software | Customer Retention | Customer Satisfaction | Web 2.0 | Web Analytics

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