This resource is no longer available

Powerful Contact Center Functionality in a Simple Package

Cover

Modern contact centers are much more complex environments than in the past - more complicated processes, new technology, and a proliferation of data have drastically changed the capabilities and the requirements of customer service teams.

To deliver excellent service to your customers, you need to maximize usability for contact center agents in this complicated landscape. But how exactly can you do that?

This informative resource introduces a strategy that delivers powerful contact center functionality in a simple package. Discover how this workforce optimization approach results in CRM software that:

  • Offers simpler administration and user interfaces
  • Provides personalized tool sets
  • Supports simple data visualization
  • And more!
Vendor:
Calabrio, Inc.
Posted:
09 Jul 2013
Published
09 Jul 2013
Format:
PDF
Length:
6 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.