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ROI report: The value of unified IT service and client management
The key to achieving strong IT service and client management platform is a single, unified system, containing all of the information for all of an organization’s IT services and its hardware and software inventories, and providing a single solution via which to address incidents and deploy software packages to their end-users.
Access this white paper to learn the benefits of a unified system, which include:
- Greater customer satisfaction due to the elimination of downtime
- Improved motivation of the service desk staff
- Decreased hardware and software costs
- And more!
Read on to discover the key IT service and client management challenges facing organizations today.