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A 'Future Proof' Hybrid Model and IT Client Management Complement ITSM
A strategic IT service management (ITSM) selection could mean the difference between success and failure for your organization, so you need to be sure you’ve made the right choice. But what are the features and functions that set the stage for ITSM success?
This analyst report takes an inside look at the IT service management landscape and explores one vendor’s ITSM and client management offerings. Read on now to uncover:
- An overview of the ITSM marketplace
- The benefits of flexible ITSM deployment
- ITSM analysis: Strengths and weaknesses
- And more