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Gartner Webinar: SaaS and IT Service Management
IT is always on the hunt for ways to improve efficiency and control costs. To meet these goals, savvy organizations are placing a growing importance on IT service management (ITSM). But what role does software as a service (SaaS) play in a successful ITSM strategy?
Join Gartner analyst David Coyle in this on-demand webcast for an inside look at SaaS IT service management, and learn how SaaS can benefit your organization. Webinar topics include:
- Key challenges in ITSM
- SaaS advantages and cautions
- ITSM deployments and considerations
- And more