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Gartner Webinar: SaaS and IT Service Management

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IT is always on the hunt for ways to improve efficiency and control costs. To meet these goals, savvy organizations are placing a growing importance on IT service management (ITSM). But what role does software as a service (SaaS) play in a successful ITSM strategy?

Join Gartner analyst David Coyle in this on-demand webcast for an inside look at SaaS IT service management, and learn how SaaS can benefit your organization. Webinar topics include:

  • Key challenges in ITSM
  • SaaS advantages and cautions
  • ITSM deployments and considerations
  • And more
Vendor:
FrontRange Solutions Inc.
Premiered:
Dec 31, 2011
Format:
Video
Type:
Webcast
Language:
English

This resource is no longer available.