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IT in Search of Integrated Service Management
In order to tame the complex challenges that accompany IT service management – escalating demands, increased costs, slowed productivity, and more – savvy executives are considering standards-based strategies. Unfortunately, many companies are finding it difficult to design and implement such a plan.
This brief resource explores the critical factors that are holding businesses back from realizing an evolved, integrated approach to IT service management, and offers guidance to help your organization move forward. Don’t wait – read on now to get started.