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The critical role of service catalog: Improve service delivery now

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The age of the customer has arrived, and the need to foster and promote a focus on customer service has quickly become a differentiator in the world of business. So what does this focus on the customer mean for service delivery – and what role do service catalogs play?

This on-demand webcast explores the value of service catalogs and provides guidance to help you ensure your service catalog is built to meet the needs of your business and users. Tune in to discover:

  • Service catalog attributes and drivers
  • Key principles of service catalog success
  • Marketing and measuring your service catalog
  • And more
Vendor:
FrontRange Solutions Inc.
Premiered:
Dec 31, 2012
Format:
Video
Type:
Webcast
Language:
English

This resource is no longer available.