This resource is no longer available
Evolve Infrastructure Management Into Service Assurance
With the amount of money organizations spend on management software – an estimated 20-year cumulative $350 billion – you’d think every system would be running splendidly. Unfortunately, this is not the case. Most management and monitoring solutions fail to live up to their expectations – either due to the tool’s inabilities or (more often) IT not using them correctly.
This Forrester Consulting report unveils the results of a survey of 150 IT decision-makers to explore how infrastructure management is evolving into a strategic technology portfolio.
Learn why the services movement needs a makeover (hint: cloud computing and big data have a lot to do with it) and uncover tips that will help you succeed in both creating a tool portfolio and adapting to a service-centric IT management model.