Bupa, a leading international healthcare group, was expanding on a global scale, which led to a variety of challenges — incompatible IT networks, hundreds of locations, multiple time zones and languages, and users with very diverse skill sets. They wanted to remove communication barriers so employees could share information anywhere, at any time, which meant a revamp of their collaboration strategy was in order.
In this case study, learn how Bupa created a global social business networking and collaboration community that complemented their existing content management systems (CMS) while adding web 2.0 capabilities. Read on to learn why an out-of-the-box social platform enabled more collaborative behavior than their previous CMS, and the benefits they currently experience, including:
- Cost savings from daily efficiencies
- 10% increase in revenue
- 10% increase in employee satisfaction
- And more!