sponsored by Message Systems
Posted:  14 Jun 2013
Published:  31 Mar 2013
Format:  PDF
Length:  2  Page(s)
Type:  Case Study
Language:  English
ABSTRACT:

In the highly competitive airline industry, carriers need to keep their customers as happy as possible. For US Airways, a major U.S. airline serving more than 80 million passengers each year, maintaining high customer satisfaction depended on the ability to respond more quickly to customer service requests.






BROWSE RELATED RESOURCES
Customer Retention | Customer Satisfaction | Customer Service | Customer Support Software | Email | Email Management | Email Software | Messaging Software

View All Resources sponsored by Message Systems

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement