sponsored by Message Systems
Posted:  14 Jun 2013
Published:  31 Mar 2013
Format:  PDF
Length:  2  Page(s)
Type:  Case Study
Language:  English

In the highly competitive airline industry, carriers need to keep their customers as happy as possible. For US Airways, a major U.S. airline serving more than 80 million passengers each year, maintaining high customer satisfaction depended on the ability to respond more quickly to customer service requests.

Customer Retention | Customer Satisfaction | Customer Service | Customer Support Software | Email | Email Management | Email Software | Messaging Software

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