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Webinar: Why BPO American Support Chose a Cloud Contact Center
American Support, a leading outsourced contact center company, wasn't a stranger to cloud computing. So when they wanted to lower costs and increase their talent pool, American Support knew that moving their contact center to the cloud was the way to go.
In this in-depth webcast, discover the top seven reasons why American Support chose the cloud for their contact center and explore the benefits they currently experience from this strategy. Also, learn the most important questions to ask a cloud provider when looking into cloud technology, including:
- Is it pure cloud or a hybrid environment?
- How scalable is this platform?
- What's the availability?
- And more