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Webinar: Why BPO American Support Chose a Cloud Contact Center

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American Support, a leading outsourced contact center company, wasn't a stranger to cloud computing. So when they wanted to lower costs and increase their talent pool, American Support knew that moving their contact center to the cloud was the way to go.

In this in-depth webcast, discover the top seven reasons why American Support chose the cloud for their contact center and explore the benefits they currently experience from this strategy. Also, learn the most important questions to ask a cloud provider when looking into cloud technology, including:

  • Is it pure cloud or a hybrid environment?
  • How scalable is this platform?
  • What's the availability?
  • And more
Vendor:
Five9
Posted:
18 Jun 2013
Premiered:
11 Jun 2013
Format:
Multimedia
Type:
Virtual Seminar
Language:
English

This resource is no longer available.