Success Story: Company Enhances IT Management, Reduces Costs and Improves Access
sponsored by Iron Mountain

Teleperformance España is the Spanish subsidiary of Teleperformance, the world’s largest provider of customer experience management outsourced services. The company manages a large volume of customer data in physical and digital format, both on behalf of its clients and during the execution of campaigns.

They were dealing with fragmented storage, and a lack of standardised processes for media and document storage and disposal. They needed a faster, more efficient backup solution.

This case study explores how Teleperformance España implemented an outsourced records management and electronic media vaulting service to reduce time and cost involved in administration, enhance business resilience and improve legal compliance.

Available Resources from Iron Mountain
See what other users are reading via our Daily Top 50 Report

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement