Dimensional Research: IT Process Automation in Real Life: HP Customers Share Experiences
sponsored by Hewlett-Packard Company

Many organizations rely on IT process automation for delivering business-critical services, due to the benefits of increased reliability and cost savings. This report, however, uses interviews from 14 customers using HP Operations Management software to examine the question of how far automation takes an organization in real implementations.

Read on to discover the various benefits these users reported, including an in-depth look at the three most common experiences:

  • ROI builds over time, with returns increasing dramatically as more processes are automated
  • The fastest way to get ROI is to get started
  • Soft benefits of automation are even greater than ROI
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