sponsored by Hewlett-Packard Company
Posted:  10 May 2013
Published:  31 Dec 2012
Format:  PDF
Length:  8  Page(s)
Type:  White Paper
Language:  English

If your IT organization is like most these days, you're dealing with disparate employees and an increasingly heterogeneous tech landscape. Managing this variety of applications and processes is often difficult - which is why many companies are turning towards Software-as-a-Service (SaaS) -based IT Service Management (ITSM) tools.

This helpful resource examines the key factors you should consider when choosing a SaaS-based ITSM technology, and provides examples of real experiences and lessons from users who have already implemented such a strategy. Inside, you'll discover:

  • Checklist for evaluating SaaS ITSM vendors
  • Steps to integrating ITSM with other systems
  • Best practices for implementation
  • And more

Cloud Computing | Cloud Management | IT Management | IT Service Management | Software as a Service

View All Resources sponsored by Hewlett-Packard Company

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