sponsored by Hewlett-Packard Company
Posted:  10 May 2013
Published:  31 Dec 2012
Format:  PDF
Length:  8  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

If your IT organization is like most these days, you're dealing with disparate employees and an increasingly heterogeneous tech landscape. Managing this variety of applications and processes is often difficult - which is why many companies are turning towards Software-as-a-Service (SaaS) -based IT Service Management (ITSM) tools.

This helpful resource examines the key factors you should consider when choosing a SaaS-based ITSM technology, and provides examples of real experiences and lessons from users who have already implemented such a strategy. Inside, you'll discover:

  • Checklist for evaluating SaaS ITSM vendors
  • Steps to integrating ITSM with other systems
  • Best practices for implementation
  • And more





BROWSE RELATED RESOURCES
Cloud Computing | Cloud Management | IT Management | IT Service Management | Software as a Service

View All Resources sponsored by Hewlett-Packard Company

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement