This resource is no longer available
SmartCloud Control Desk: IBM Consolidates and Advances Its IT Service Management Offerings
The IT service management industry is rapidly changing with the introduction of the cloud, converged infrastructures and consumerization. So, how are today’s companies and vendors responding?
Find out inside this EMA analyst report that examines the latest service management tools and technologies and explores what is making IBM a leader in the ITSM cloud market.