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Infor Epiphany Social Commerce Solutions
Your company may already be using social media tools for reputation management, customer service, or marketing. But if you want to reach your highest possible ROI, you need to blend social media with customer relationship management (CRM) to reach a new level of marketing – actionable social CRM.
This white paper introduces a software suite that enables you to gain deeper customer insights and therefore precisely market to your target customers, get better response rates, increase your revenue, and improve customer satisfaction. read on to learn how this technology can help you achieve all the components of a successful social CRM initiative.