Bridging Channels Strengthens Customer Relationships
sponsored by Infor

Customers are using a variety of channels to communicate with businesses today – most companies are aware of this, but not all have developed an approach for cohesively connecting with customers across all these channels.

This results in a disjointed experience, which can lead to frustration, dissatisfaction, and churn—all of which can negatively impact business performance and customer loyalty.

Download this white paper with advice from industry experts on how to navigate an effective course for managing a multichannel customer relationship, leading to longer, more beneficial customer relationships.

(THIS RESOURCE IS NO LONGER AVAILABLE.)
 
Available Resources from Infor
See what other users are reading via our Daily Top 50 Report
.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement