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Building a Business Case for Service Management & Automation

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As an IT infrastructure and operations (I&O) leader you understand the business and IT impact of service management and automation (SMA). SMA done right will improve staff productivity, increase the quality of services, reduce operational costs, and improve the overall IT organization’s reputation with the business. That is why building the business case to secure funding and executive support for SMA is critical. Watch this informative webcast to find out how!

Vendor:
ServiceNow
Premiered:
Jan 30, 2013
Format:
Video
Type:
Webcast
Language:
English

This resource is no longer available.