Delivering exceptional, consistent customer service is a necessity in today's hyper-competitive market. But delivering top-notch service on a budget and tight deadlines is a challenge for even the most successful organizations. This is why many companies are looking to the cloud for their CRM initiatives.
Check out this informative e-book from Oracle to learn how and why organizations around the globe are making the move to the cloud for customer service applications. Inside, discover the business benefits and IT advantages of CRM in the cloud, a platform that your company can use for successful customer service cloud deployment, and much more.
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