City of Los Angeles Improves Customer Satisfaction with Self-Service (Podcast)
sponsored by Oracle Corporation

The Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States and needed an enterprise-class portal to surface mission critical applications to increase customer self-service Web transactions. This exclusive podcast discusses how the LADWP was able to provide customers the ability to manage their account information with a web center content management solution, improving service delivery and customer satisfaction.

Available Resources from Oracle Corporation
See what other users are reading via our Daily Top 50 Report

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement