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Integration in the Age of the Customer
We are living in the age of the customer, which means that in order to be successful- no matter what type of business you are- you need to meet the needs and expectations of the more empowered consumer when and how they want. And lack of integration is a huge barrier to the success of your digital customer experiences.
Join John R. Rymer, VP and Principal Analyst at Forrester for this on-demand webinar as he explores the impact of cloud initiatives and new customer relationships on integration strategy. Continue on to learn what you should take into account when preparing your integration initiatives.