Magic Quadrant for CRM Web Customer Service Applications
sponsored by KANA

When it comes to CRM technology, many niche vendors provide Web customer service products, from mobile devices to video streaming to social media tools. Oversaturated with options, it can be difficult to decide the right vendor for your CRM needs.

Check out this informative Gartner report on CRM web customer service applications to gain insight into the latest tools and see where the market is heading for the year to come so that you can be ahead of the game. Read on for 8 building blocks of web applications, a comparison of top CRM application vendors, and more.

(THIS RESOURCE IS NO LONGER AVAILABLE.)
 
Available Resources from KANA
See what other users are reading via our Daily Top 50 Report
.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement