sponsored by Global Knowledge
Posted:  01 Apr 2013
Published:  01 Apr 2013
Format:  PDF
Length:  5  Page(s)
Type:  White Paper
Language:  English
ABSTRACT:

When an outage or network incident takes place, it can often create an intense burden for the engineers called upon to assist. As is the case with many emergencies, the demand for action and results may supersede more effective ways of resolving the issue(s) at hand. Having a solid strategy for how to approach incidents can give you the calm confidence to effectively resolve the problem even in the midst of the proverbial storm.






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