Why Your Current Service Desk is Failing Your Business

Why Your Current Service Desk is Failing Your Business

Cover

Service desks are crucial for a successful business, but most service desks are failing. Complexity and high costs have become the norm. Businesses need easy-to-use, customizable service desk options, but those are few and far between.

This white paper describes the qualities a service desk needs to be successful and reveals the 5 elements of a good one. Read on to discover the changes that need to be made to your service desk to keep it from failing.

Vendor:
CA Technologies.
Posted:
21 Mar 2013
Published:
30 Sep 2012
Format:
PDF
Length:
9 Page(s)
Type:
White Paper
Language:
English
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