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How Smart Insurance Carriers are Turning Information Complexity into a Distinct Competitive Advantage
As we all know, accelerating core business processes and creating better customer experiences leads to greater customer loyalty and, ultimately, increased revenues.
But more and more, these customer engagements are becoming more complicated. The variety of communication channels — mobile, e-mail, web, voice, etc – is rapidly expanding, as is the volume of data and information.
This comprehensive webcast explores how advanced information capture and case management capabilities can address new market demands and create better engagements throughout the customer lifecycle, including:
- Claims response
- Policy servicing
- Customer acquisition
- And more