Oracle Right Now Dynamic Agent Desktop Cloud Service
sponsored by Oracle Corporation UK Ltd

Contact centers face an ever-increasing set of challenges that can get in the way of cost-effectively and consistently delivering great customer experiences, including:

  • Inconsistent customer experiences across interaction channels
  • Low agent productivity and inconsistent knowledge delivery
  • Difficulty controlling and reducing costs
  • And the need to measure how your customers perceive your organization, service, or brand.

It’s time to empower your contact center staff to deliver high-quality customer experiences consistently across channels.

Read on to discover how you can increase customer and agent satisfaction, increase agent productivity, and ramp up new agents faster. Find out how with the right tools and strategies you can provide a competitive customer experience.

Available Resources from Oracle Corporation UK Ltd
See what other users are reading via our Daily Top 50 Report

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement