New Opportunities for Business IntelligenceSeven Ways to Deliver a Superior Customer Experience Now
sponsored by Information Builders

According to recent studies, customer service can have a significant impact on profitability. If customer service is good, profitability is impacted positively and the pitfalls of poor customer service go beyond financial shortcomings.

View this white paper to learn how you can optimize customer service in today’s multi-channel world. It explores customer-facing and mobile business intelligence (BI,) as well as predictive and sentiment analytics designed to enhance the quality of customer care by streamlining activities to improve productivity and support. 

Available Resources from Information Builders
See what other users are reading via our Daily Top 50 Report

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement