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Pentaho helps Lufthansa quicklyidentify passenger data transmissionerrors in its partner airline network
Lufthansa AG is a global aviation company comprised of five business areas: passenger traffic, logistics, technical service, catering and IT services. The company serves over 100 million passengers annually in over 240 destinations.
Today’s passengers want their information to be accessible and have the ability to see their seats as well as boarding passes for connections on other airlines. Passenger data transmission errors can lead to inconveniences for travelers, but with the right IT functions and systems. View this white paper to identify the important criteria necessary for completing these tasks.
In this case study, Pentaho Business Analytics is deployed to improving a single, but critical problem - improving performance in the passenger-handling system used by the whole Star Alliance partner network. The system has to integrate data from various legacy applications.